ClaimChoice Site Tour - Insurance Carriers

Every insurance company is obligated by law to investigate claims and resolve them quickly and fairly when liability is reasonably clear.

All insurance companies want to settle claims quickly because they know that delays cause unwanted and burdensome waste and expense. ClaimChoice lets you communicate with claimants directly and in the least confrontational setting possible: In front of computers, and in the privacy of homes or offices. No intermediaries. No filtered messages.

We designed ClaimChoice to expedite the claims settlement process for everyone. With ClaimChoice, the claimants document their own claims by entering information directly into the site's pages. Then they send the claim directly to you, the carrier. You then can review the claim file and settle the claim directly with the claimant, before he goes to a lawyer.

What does all of this mean for you?

ClaimChoice allows you to reduce your costs by helping you resolve customer claims faster. With ClaimChoice, you need substantially fewer resources, and you can settle claims long before human folly drives the parties to court.

ClaimChoice empowers claimants to document their own claims. Since customers assume this responsibility, you reduce your overhead substantially, and your claims personnel can focus on value-added activities, such as focused fraud detection. If fewer of your resources become ensnared in the claims process, then you achieve higher investment income, a larger bottom line, and greater shareholder value.

ClaimChoice can help you slash the claims build-up of medical costs by reducing delay and other factors that generate waste and loss of productivity. With ClaimChoice, the claimant gets a settlement faster and cheaper and with higher average net proceeds.

Claims that currently get resolved before lawyers get involved will benefit from more efficient processing, reducing your overhead costs associated with the claim.

ClaimChoice offers powerful tools to insurance companies and self-insured corporations. With ClaimChoice, you:

• Receive claims directly from the claimant.
  
  
• Get immediate online access to the information and documentation the claimant provides in the Claim Summary (See image below).
  
  

• Request additional information from the claimant
  
  
• Negotiate a settlement online and settle the claim.
  
  
• Assign claims to adjusters, monitor progress towards settlement, and manage approval thresholds (See image below).
  
  
  

Improved loss ratios and reduced allocated and unallocated loss adjustment expenses are important goals for any insurance provider. ClaimChoice can help you achieve these goals.

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